CONTACT INFORMATION

If you have any questions, please refer to the resources listed below for further information. In all communications, please include, or be prepared to provide, your full name, mailing address, telephone number, and social security number and indicate the test(s) about which you are requesting information.

If you have questions regarding:
  • Your payment
  • The day of the test
  • Test dates and registration deadlines
  • Your admission ticket
  • Study guides
  • Your score report
  • Alternative testing arrangements
  • Refunds

Contact: The AEPA Program

AEPA Program
Evaluation Systems
Pearson
Post Office Box 660
Amherst, MA 01004-9011
(800) 239-8105 or (413) 256-2883
7:00 a.m.–6:00 p.m. mountain standard time, Monday–Friday, excluding holidays (Automated Information System available 24 hours daily)

Fax: (413) 256-7078
(Registration forms may not be transmitted by fax.)

Teletypewriter (TTY): (413) 256-8032
To send an e-mail request click here.
If you have questions regarding:
  • Certification requirements
  • Which tests to take
  • AEPA program policies

Contact: The Arizona Department of Education

Arizona Department of Education
Certification Unit
Post Office Box 6490
Phoenix, AZ 85005-6490
Certification Unit: www.azed.gov/certification
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Evaluation Systems, Pearson, P.O. Box 226, Amherst, MA 01004