Contact Information

If you have any questions, please refer to the resources listed below for further information. In all communications, please include, or be prepared to provide, your full name, mailing address, and telephone number and indicate the test(s) about which you are requesting information.

If you have questions regarding:

Your payment
The day of the test
Test dates and registration deadlines
Your admission ticket
Study guides
Your score report
Alternative testing arrangements
Refunds

Contact: The AEPA Program

To send an e-mail request click here.

AEPA Program
Evaluation Systems
Pearson
Post Office Box 660
Amherst, MA 01004-9011

(800) 239-8105 or (413) 256-2883
7:00 a.m.–6:00 p.m. mountain standard time, Monday–Friday, excluding the following holidays: Nov. 22–23, 2012; Dec. 24–25, 2012; Jan. 1, 2013; Jan. 21, 2013; May 27, 2013; July 4, 2013; Sept. 2, 2013. (Automated Information System available 24 hours daily)
Fax: (413) 256-7078

If you have questions regarding:

Certification requirements
Which tests to take
AEPA program policies

Contact: The Arizona Department of Education

Certification Unit: www.azed.gov/educator-certification

Arizona Department of Education
Certification Unit
Post Office Box 6490
Phoenix, AZ 85005-6490

If you have questions regarding:

Your computer-based test appointment

Contact: Pearson VUE

www.pearsonvue.com/aepa

(800) 989-8532
7:00 a.m.–6:00 p.m. mountain standard time, Monday–Friday, excluding holidays

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