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Arizona Educator Proficiency Assessments

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Registration & Taking Your Test

You may register or withdraw through your account.

If you need additional assistance, contact Arizona Educator Proficiency Assessments Program customer service:

AEPA customer service contact information
Email: Send us a message
Phone: (800) 239-8105 (toll free) or (413) 256-2883

Standard hours: Mon–Fri, 7:00 a.m.–6:00 p.m. mountain standard time, excluding holidays

DST hours: Mon–Fri, 7:00 a.m.–5:00 p.m. mountain standard time, excluding holidays

Mail: AEPA Program
Evaluation Systems
Pearson
Post Office Box 660
Amherst, MA 01004-9011
Submit Materials: To update your account information (name, SSN, DOB)
To submit other materials to Evaluation Systems

Schedule, Reschedule, or Cancel

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact VUE:

VUE contact information
Web: AEPA appointments: www.pearsonvue.com/aepa opens in a new window
Includes chat and email
Phone: (800) 989-8532

Standard hours:
Mon–Fri: 6:00 a.m.–6:00 p.m. mountain standard time
Sat: 6:00 a.m.–3:00 p.m. mountain standard time

DST hours:
Mon–Fri, 5:00 a.m.–5:00 p.m. mountain standard time
Sat: 5:00 a.m.–2:00 p.m. mountain standard time
Excluding local holidays, as posted on VUE's Customer Service page opens in a new window

Test Center Information

If you need directions or information about how to find you test center.

VUE contact information
Web: AEPA appointments: www.pearsonvue.com/aepa opens in a new window
Includes chat and email
Phone: (800) 989-8532

Mon–Fri: 6:00 a.m.–6:00 p.m. mountain standard time
Sat: 6:00 a.m.–3:00 p.m. mountain standard time

DST hours:
Mon–Fri, 5:00 a.m.–5:00 p.m. mountain standard time
Sat: 5:00 a.m.–2:00 p.m. mountain standard time

Excluding local holidays, as posted on VUE's Customer Service page opens in a new window

Scoring & Reporting

AEPA customer service contact information
Email: Send us a message
Phone: (800) 239-8105 (toll free) or (413) 256-2883

Standard hours: Mon–Fri, 7:00 a.m.–6:00 p.m. mountain standard time, excluding holidays

DST hours: Mon–Fri, 7:00 a.m.–5:00 p.m. mountain standard time, excluding holidays

Mail: AEPA Program
Evaluation Systems
Pearson
Post Office Box 660
Amherst, MA 01004-9011
Submit Materials: To update your account information (name, SSN, DOB)
To submit other materials to Evaluation Systems

Requesting Alternative Testing Arrangements

To request alternative testing arrangements:

  1. Review the Alternative Testing Arrangements section of this website
  2. Register for your test
  3. Submit your alternative testing arrangements request form, including all required documentation

General Questions

AEPA customer service contact information
Email: Send us a message
Phone: (800) 239-8105 (toll free) or (413) 256-2883

Standard hours: Mon–Fri, 7:00 a.m.–6:00 p.m. mountain standard time, excluding holidays

DST hours: Mon–Fri, 7:00 a.m.–5:00 p.m. mountain standard time, excluding holidays

Mail: AEPA Program
Evaluation Systems
Pearson
Post Office Box 660
Amherst, MA 01004-9011
Submit Materials: To update your account information (name, SSN, DOB)
To submit other materials to Evaluation Systems

Certification Requirements & Which Tests to Take

Questions about certification requirements and which tests to take should be directed to the Certification Unit at the Arizona Department of Education.

Web: Certification Unit: www.azed.gov/educator-certification opens in a new window
Mail: Arizona Department of Education
Certification Unit
Post Office Box 6490
Phoenix, AZ 85005-6490

Live customer support will not be available during the following holidays:

Jan 1, 2018
Jan 15, 2018
May 28, 2018
Jul 4, 2018
Sep 3, 2018
Nov 22–23, 2018
Dec 24–25, 2018

Email Communication Form

Use the contact form below for general inquiries regarding testing, registration, and scoring. Do not include your social security number in your message.

Please allow 2–3 business days for a response.