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Arizona Educator Proficiency Assessments

The registration, user account, and score reporting services on this website will be temporarily unavailable on Tuesday, July 14, between 7:45 a.m. and 1:00 p.m. eastern time, for system maintenance. We apologize for any inconvenience.

Contact Us

You may register or withdraw through your account.

If you need additional assistance, contact Arizona Educator Proficiency Assessments Program customer service:

Email: Send us a message
Phone: (800) 239-8105 (toll free) or (413) 256-2883
Mon–Fri: 7:00 a.m.–6:00 p.m. mountain standard time, excluding holidays
Sat: 7:00 a.m.–3:00 p.m. mountain standard time, excluding holidays
Live Chat: This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail: AEPA Program
Evaluation Systems
Pearson
Post Office Box 660
Amherst, MA 01004-9011
Submit Materials: To update your account information (name, SSN, DOB)
To submit other materials to Evaluation Systems

You may schedule, reschedule, or cancel your registration through your account.

If you need additional assistance, contact Arizona Educator Proficiency Assessments Program customer service:

Email: Send us a message
Phone: (800) 239-8105 (toll free) or (413) 256-2883
Mon–Fri: 7:00 a.m.–6:00 p.m. mountain standard time, excluding holidays
Sat: 7:00 a.m.–3:00 p.m. mountain standard time, excluding holidays
Live Chat: This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail: AEPA Program
Evaluation Systems
Pearson
Post Office Box 660
Amherst, MA 01004-9011
Submit Materials: To update your account information (name, SSN, DOB)
To submit other materials to Evaluation Systems

If you need directions or information about how to find you test center.

Web: AEPA appointments: www.pearsonvue.com/aepa opens in a new window
Includes chat and email
Phone: (800) 989-8532

Mon–Fri: 6:00 a.m.–6:00 p.m. mountain standard time
Sat: 6:00 a.m.–3:00 p.m. mountain standard time
Excluding local holidays, as posted on VUE's Customer Service page opens in a new window

Email: Send us a message
Phone: (800) 239-8105 (toll free) or (413) 256-2883
Mon–Fri: 7:00 a.m.–6:00 p.m. mountain standard time, excluding holidays
Sat: 7:00 a.m.–3:00 p.m. mountain standard time, excluding holidays
Live Chat: This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail: AEPA Program
Evaluation Systems
Pearson
Post Office Box 660
Amherst, MA 01004-9011
Submit Materials: To update your account information (name, SSN, DOB)
To submit other materials to Evaluation Systems

To request alternative testing arrangements:

  1. Review the Alternative Testing Arrangements section of this website
  2. Register for your test

Alternative Arrangements Request Forms

After registering for your test, submit the appropriate alternative testing arrangements request form, including all required documentation.

  1. AEPA Tests: AEPA Alternative Arrangements Request Form opens in a new window
  2. NES Tests: NES Alternative Arrangements Request Form opens in a new window
Email: Send us a message
Phone: (800) 239-8105 (toll free) or (413) 256-2883
Mon–Fri: 7:00 a.m.–6:00 p.m. mountain standard time, excluding holidays
Sat: 7:00 a.m.–3:00 p.m. mountain standard time, excluding holidays
Live Chat: This service is available when the "Chat now" tab appears in the lower right corner of your screen.
Mail: AEPA Program
Evaluation Systems
Pearson
Post Office Box 660
Amherst, MA 01004-9011
Submit Materials: To update your account information (name, SSN, DOB)
To submit other materials to Evaluation Systems

Questions about certification requirements and which tests to take should be directed to the Certification Unit at the Arizona Department of Education.

Web: Certification Unit: www.azed.gov/educator-certification opens in a new window
Mail: Arizona Department of Education
Certification Unit
Post Office Box 6490
Phoenix, AZ 85005-6490

Live customer support will not be available during the following holidays:

Jan 1, 2020
Jan 20, 2020
May 25, 2020
Jul 3–4, 2020
Sep 7, 2020
Nov 11, 2020
Nov 26–27, 2020
Dec 25, 2020